cooksferry

Sorry to drag up an old thread with my first post but I’m having trouble getting any info re an order I placed at the beginning of the month.
I’ve tried contacting the customer support address twice with no luck or replies so hopefully one of the admin staff may be able to contact me from here.

Order number is 714, Sweet Old World – Live at the El Rey Theatre .
My order status is still shown as processing although the order and Paypal transaction were completed on the 5th March.

I’d like to know if the order has actually been received, if the disc has been posted or if there’s a glitch is the process.
Thanks for any help.